How to pick up a parcel in Chinese
You ordered something online and got a text that your parcel (快递) is at a pickup point (快递点) near your home in China. You go there, show the pickup code, and collect your package.
How the conversation starts
小孙 (Xiao Sun) · staff at a neighborhood parcel pickup point
Pick up a parcel at a pickup point
What you do
- Say you are picking up a parcel
- Show your pickup code
- Thank the staff and say goodbye
What to say
- 我来取快递。Wǒ lái qǔ kuàidì.I'm here to pick up a parcel.
- 这是我的取件码。Zhè shì wǒ de qǔjiànmǎ.This is my pickup code.
- 谢谢！Xièxie!Thank you!
- 再见！Zàijiàn!Goodbye!
Pick up a parcel
Your parcel (快递) is waiting at the courier station (快递驿站) next to your apartment building. You give your pickup code, but the box turns out to be big and heavy, so you ask whether they can bring it up to your apartment. Your building and apartment number are on the parcel label (3号楼 502), so the staff know where to bring it.
What you do
- Say you're picking up a parcel
- Give your pickup code or phone number
- Say the parcel is too big to carry and ask for help
What to say
- 我来取快递。Wǒ lái qǔ kuàidì.I'm here to pick up a parcel.
3 more sentences in this lesson, in the app.
Parcel station: the wrong parcel and a return
You're at the parcel station (快递驿站) by your apartment. Your pickup code is 823045 and your parcel is a big box. You also want to send back a pair of shoes you bought online; the order came with return-shipping insurance (运费险).
What you do
- Give your pickup code and collect your parcel
- She hands you one that isn't yours: say so and ask her to look again
- You also want to send a return: ask how
What to say
- 你好，我来取快递，取件码是八二三零四五。Nǐ hǎo, wǒ lái qǔ kuàidì, qǔjiànmǎ shì bā èr sān líng sì wǔ.Hi, I'm here for a parcel. The pickup code is 823045.
4 more sentences in this lesson, in the app.
Now say it out loud
In Kaiko, 小孙 (Xiao Sun) answers you out loud in Chinese, and a coach corrects you as you go.