How to register at a hospital in Chinese

You feel unwell and go to a hospital in China. At the registration desk (挂号处) you say you want to register; the nurse asks what's wrong and tells you which department to see (you don't need to know it); you show your passport and pay by scanning a QR code.

How the conversation starts

王护士 (Nurse Wang) · nurse at the information and registration desk

Nǐ hǎo, xià yí wèi!你好,下一位!Hello, next please!
Nǐ hǎo, wǒ yào guàhào.你好,我要挂号。Hello, I'd like to register.
Starter · HSK 1–2

Register at a hospital

What you do

  • Ask to register
  • Say what is wrong
  • Pay the registration fee

What to say

  • 我要挂号。Wǒ yào guàhào.I'd like to register.
  • 我头疼。Wǒ tóuténg.I have a headache.
  • 这是我的护照。Zhè shì wǒ de hùzhào.Here is my passport.
  • 我扫码付。Wǒ sǎo mǎ fù.I'll pay by scanning the code.
Basic · HSK 2–3

Register at a hospital

You're at the registration hall of a public hospital in Shanghai. You need to see a doctor for a stomachache. First, you go to the registration window (挂号处). The clerk asks what department you need and for your ID. You pay the registration fee by scanning a QR code, then get your queue number and receipt.

What you do

  • Say which department you need (e.g., internal medicine)
  • Show your passport or ID when asked
  • Pay the registration fee by scanning a QR code

What to say

  • 我要挂___科。Wǒ yào guà ___ kē.I want to register for the ___ department.

4 more sentences in this lesson, in the app.

Intermediate · HSK 3–4

Hospital: the specialist slots are gone

You're at the registration hall of a public hospital in Shanghai. Your stomach has hurt for two days and you're not sure which department to register with. Specialist appointments (专家号) often run out early; a regular one (普通号) is cheaper but you wait. You register with your passport.

What you do

  • Say what's wrong and ask which department
  • The specialist slots are gone: ask about other options and choose
  • Show your passport, pay, and ask where to go

What to say

  • 我胃疼了两天了,应该挂哪个科?Wǒ wèi téng le liǎng tiān le, yīnggāi guà nǎ ge kē?My stomach has hurt for two days. Which department should I register with?

4 more sentences in this lesson, in the app.

Now say it out loud

In Kaiko, 王护士 (Nurse Wang) answers you out loud in Chinese, and a coach corrects you as you go.

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