Hotel check-in in Chinese: phrases with pinyin
You arrive at a hotel in Beijing with a reservation. You walk up to the front desk to check in. The receptionist greets you and asks for your passport. You confirm your reservation, show your passport, get your room card, and ask about breakfast and where the elevator is.
How the conversation starts
小杨 (Xiao Yang) · hotel front desk clerk
Check in at a hotel
What you do
- Say you have a reservation
- Show your passport and ask what time breakfast is
- Ask where the elevator is
What to say
- 我有预订。Wǒ yǒu yùdìng.I have a reservation.
- 这是我的护照。Zhè shì wǒ de hùzhào.This is my passport.
- 早餐几点？Zǎocān jǐ diǎn?What time is breakfast?
- 电梯在哪里？Diàntī zài nǎlǐ?Where is the elevator?
- 谢谢！Xièxie!Thank you!
Check in at a hotel
You arrive at a small hotel in Beijing with a reservation for three nights. You give your name and passport, confirm your room, ask about breakfast, and pay with WeChat Pay or Alipay.
What you do
- Say you have a reservation and give your name
- Say how many nights you're staying
- Ask about breakfast and how to pay
What to say
- 我有预订。Wǒ yǒu yùdìng.I have a reservation.
4 more sentences in this lesson, in the app.
Hotel check-in: the booking can't be found
You arrive at a hotel in Beijing. You booked online through a travel app, and the order number is on your phone. You don't smoke, and you'd rather not have a smoking room.
What you do
- Say you booked a room online
- They can't find it under your name: show the order number
- Only a smoking room is left: ask for a non-smoking one, then take what they offer
What to say
- 你好，我在网上订了一个房间。Nǐ hǎo, wǒ zài wǎngshang dìngle yí ge fángjiān.Hello, I booked a room online.
4 more sentences in this lesson, in the app.
Work the front desk of a hostel
You work at the front desk of a youth hostel in Beijing. A Chinese student comes in with a backpack to check in. Help him in Chinese: ask whether he has a booking, ask for his ID card, and tell him his room number and when breakfast is. He'll have questions of his own.
What you do
- Ask whether he has a booking
- Ask for his ID card
- Tell him his room number and when breakfast is
What to say
- 你有预订吗？Nǐ yǒu yùdìng ma?Do you have a booking?
3 more sentences in this lesson, in the app.
Now say it out loud
In Kaiko, 小杨 (Xiao Yang) answers you out loud in Chinese, and a coach corrects you as you go.